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Illustrative sample · Not a customer case study

Emergency Triage Report

This fictional but technically realistic example shows the structure and depth of a paid ShipRescue triage. A real report contains only evidence verified in the buyer’s own project.

Report

DEMO-2026-001

Stack

Lovable · Stripe · Supabase

Path tested

Checkout → paid access

Outcome

Repair scope ready

01 · Executive summary

The payment works. Fulfilment does not.

A buyer can complete Stripe Checkout, but the application never creates a durable paid-access record. The redirect page masks the missing fulfilment step, so the team sees “success” while the buyer remains locked out.

Launch risk

Stop-ship

Likely repair

1 integration

Rebuild needed

No

02 · Evidence and impact

What blocks launch, in order.

Critical

Fulfilment

Verified evidence

Stripe marks the Checkout Session as paid, but the webhook handler only records the event ID. No durable entitlement or order is created.

Buyer impact

A real customer can pay and still remain locked out.

Critical

Success state

Verified evidence

The success screen treats the redirect query parameter as the final source of truth instead of reading a server-verified order state.

Buyer impact

The UI can claim success without proving fulfilment.

High

Reliability

Verified evidence

There is no idempotency record keyed by the Stripe event or Checkout Session. A retry could repeat future fulfilment work.

Buyer impact

Webhook retries could create duplicate access or inconsistent records.

Medium

Operations

Verified evidence

No controlled live payment/refund checklist or alert exists for a paid session that has no matching entitlement.

Buyer impact

The first broken order may be discovered by the customer.

03 · Root cause

The missing boundary is server-side fulfilment.

Checkout and payment are separate from granting product access. The current implementation redirects the browser after payment, but never turns the signed Stripe webhook into an authoritative order and entitlement. The repair belongs in the server path, not in another checkout button or a client-side workaround.

Decision: repair the fulfilment boundary. Do not rebuild the app.

04 · Safest repair order

Fix the authority first, then the screen.

  1. 01

    Create an authoritative order record

    Store the Checkout Session ID, customer, amount, status and selected offer in a server-only table with a unique constraint.

  2. 02

    Make the webhook idempotent

    Verify the raw-body signature, ignore processed event IDs and complete fulfilment inside a retry-safe transaction.

  3. 03

    Render success from server state

    Retrieve the verified Stripe session and matching order on the server. Show a pending state until fulfilment is durable.

  4. 04

    Prove the production path

    Run a sandbox payment, webhook retry and failed-event replay, then one controlled live payment and refund.

05 · Acceptance checks

Proof required before handoff.

  • □A completed Checkout Session creates exactly one order.
  • □A repeated Stripe event does not duplicate access.
  • □A paid buyer sees access only after server fulfilment.
  • □A failed or unpaid session never grants access.
  • □The seller can trace session → order → entitlement.
  • □One controlled live payment and refund complete cleanly.

Illustrative recommendation

Integration Rescue

One agreed Stripe-to-entitlement repair, implementation verification and handoff notes. Example starting scope: $799 USD, less the $299 triage credit, leaving a $500 balance if approved within 7 days.

What the triage buyer keeps

The report is yours.

Use the evidence and acceptance checks with ShipRescue, your own team or another developer. There is no obligation to purchase the follow-on repair.

Your app, your evidence

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